DailyMail 4th Mar 2020 moneymail@dailymail.co.uk
HOUSEHOLDS using automatic energy switching services could be overpaying by £ 70 a year because firms are failing to do proper comparisons, charity Citizens Advice has warned.
Auto-switching services promise to keep bill-payers on the cheapest possible tariff by constantly comparing deals on the market.
Yet Citizens Advice says some compare tariffs from fewer than 15 out of around 70 possible energy suppliers. The result is some customers are paying £70 a year more than if they’d found a good deal and switched themselves.
The charity, which is calling for regulation of the services, says some auto- switchers provide inaccurate or unclear information, making it difficult for consumers to make informed choices.
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